Shipping & Delivery Policy
At Cathy Choice, we are committed to delivering a seamless and secure shipping experience. Below, you’ll find detailed information about our shipping and delivery services:
1. Shipping Options
We provide a variety of shipping methods to suit your preferences:
– Standard Shipping: Economical and reliable, with an expected delivery time of 3 to 7 business days.
– Express Shipping: Faster delivery, generally within 1 to 3 business days.
– Discreet Packaging: All orders are shipped in discreet and elegant packaging to ensure privacy.
2. Shipping Costs
Shipping costs are calculated based on your delivery location and selected shipping method. Enjoy free standard shipping on orders over [insert amount]. Shipping fees will be displayed at checkout before you finalize your order.
3. Processing Time
Orders are processed and dispatched within 1 to 2 business days. Please note that during peak seasons or holidays, processing times may be slightly extended.
4. Order Tracking
Once your order has shipped, you will receive a confirmation email containing a tracking number. You can use this number to track your shipment and monitor its progress until delivery.
5. Delivery Guarantee
We guarantee delivery within 7 business days. If your order does not arrive within this period, we will send you a complimentary $50 mystery box as a gesture of goodwill. For any delivery issues or concerns, please contact our customer service team promptly for swift resolution.
6. Privacy Protection
We prioritize your privacy. Orders are packaged in discreet and elegant wrapping with no identifying information about the contents. We employ advanced encryption technologies to protect your personal data and ensure a secure shopping experience.
7. Address Changes
Please ensure that your shipping address is accurate before placing your order. If you need to modify your address after placing an order, contact our customer service team immediately. We will strive to accommodate your request, though changes may not be possible once the order is in processing.
8. Customer Support
For any inquiries or issues related to shipping and delivery, or if you require additional assistance, please contact our customer support team. We are dedicated to providing exceptional service and ensuring a smooth and satisfactory shopping experience.